NCFE Diploma in Business Administration

• Level 2
• Communication in a Business Environment
• Understand Employer Organisations
• Principles of providing administrative services
• Principles of business document production and information management
• Manage personal performance and development
• Develop Working Relationships with Colleagues
• Store and Retrieve information
• Handle mail
• Collate and report data
• Provide administration support for meetings
• Deliver customer service
• Principles of team leading

Level 2 Diploma in Business Administration aims to develop learners’ knowledge and skills in carrying out a range of administrative and business support functions. The objective of this qualification is to develop and accredit learners’ competence in a wide range of administrative duties.

Skills and knowledge developed can be applied to a number of industries and job roles. The objectives of this qualification are to help learners:

• develop the skills and qualities valued in employees by employers
• understand and work on their strengths and weaknesses as a business administrator

This qualification is designed for learners aged 16 and above who are working in or looking to work in a business administration role or similar. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.