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Level 4

AI for Operations Leaders

The UK's first AI apprenticeship for operations managers and department heads. Build departmental AI roadmaps, earn CMI Level 5 leadership and coaching credentials — no coding required.

CMI L5 Included
5 Qualifications
15 Months
5Qualifications
15Months
0Coding

4.9 Rating

Google & Trustpilot

🎓

Ofsted Good

Training Provider

★★★★★
4.9
Google

⚙️Operations Managers

Own your department's AI strategy. Build AI roadmaps, manage implications, deliver operational improvements that the board will notice.

📊Department Heads

From HR to Finance — lead your department's AI transformation. Design upskilling strategies, manage budgets, report AI ROI to executives.

🌐Divisional Managers

Drive AI adoption across teams and locations. Build consistent practices, share best practice, create scalable solutions at divisional level.

📈Programme Managers

Apply AI to complex programme delivery. Streamline workflows, automate reporting, use predictive analytics to anticipate risks.

👔Experienced Managers

You've managed teams for years — now lead them into the AI era. Combine deep experience with AI skills and CMI Level 5 credential.

🎯Heads of Function

Whether Procurement, Customer Service, or Supply Chain — build the AI business case, win investment, deliver transformation at pace.

What Makes This Different

  • Designed for operations leaders — not practitioners
  • CMI Level 5 Leadership embedded — Chartered Manager pathway
  • CMI Level 5 Coaching embedded
  • Boardroom influence and executive skills throughout
  • Lean, Six Sigma, operational excellence + AI
  • Capstone: Your Department's AI Roadmap
  • Peer cohorts of fellow operations leaders
5

Your operations leaders graduate with five industry qualifications on top of their Level 4 apprenticeship. Strategic AI mastery meets advanced leadership credentials.

★ LEADERSHIP

CMI L5 Management & Leadership

Strategic leadership from CMI. Pathway to Chartered Manager (CMgr) status. The leadership differentiator.

★ COACHING

CMI L5 Coaching & Mentoring

Advanced coaching for developing managers. Build coaching cultures that accelerate AI adoption across functions.

CORE

NCFE L3 Certificate in Data

Data visualisation, modelling, data-driven decision making — the analytical foundation for AI insights.

★ TESS

NCFE L3 CQ: AI Prompt Mastery

Our bespoke qualification. Design effective prompts across AI models at departmental scale.

MICROSOFT

AB-730 AI Business Professional

The official AB-730 certification. Globally recognised. No coding required.

TESS vs Typical Provider

Accredited Qualifications 1–2 at best ✓ 5
CMI Level 5 Leadership ✓ Embedded
CMI Level 5 Coaching ✓ Embedded
Microsoft AI Certification ✓ AB-730
Fully Funded Self-fund ✓ £0

Structured in 5 phases, each module builds strategic AI leadership capability for departmental transformation:

Phase 1 (Months 1–3)

Strategic Leadership & AI Foundations

Advanced coaching, AI vision-setting, cross-functional change leadership, building strategic & coaching foundation. M1–M3.

Phase 2 (Month 4)

Operational Excellence Meets AI

Cross-departmental process mapping using Lean and Six Sigma. Value stream analysis, strategic prioritisation. M4.

Phase 3 (Months 5–8)

Building AI Capability & Boardroom Skills

AI Prompt Mastery CQ, NCFE Data L3, executive data storytelling, business case mastery, agile piloting. M5–M8.

Phase 4 (Months 9–12)

Governance, Strategy & Advanced Coaching

CMI L5 Leadership & Coaching Complete, Copilot mastery, AB-730 exam. M9–M11. Enterprise-level impact.

Phase 5 (Months 13–15)

Your Department's AI Roadmap & EPA Preparation

Apply everything to a strategic departmental AI project. Build evidence portfolio, demonstrate enterprise impact, prepare for Gateway and End-Point Assessment.

Key Differentiators

🏆

Market First

Only provider with AI + CMI L5 Leadership + Coaching. Chartered Manager pathway built in.

👨‍🏫

Real Skills Coach

Dedicated 1-to-1 coaching throughout. Your coach understands operations leadership challenges.

📅

Monthly Rolling Starts

Cohorts begin every month. No waiting. Flexible intake cycles for your team.

🤝

Employer Engagement

Work closely with your team to maximise departmental impact and ROI.

"This programme changed how our operations team thinks about AI — it's not just technology training, it's leadership transformation."

— Head of Operations, NHS Trust

Ready to Transform Your Operations?

Contact us to discuss how we can build strategic AI capability across your department.

📞 01604 210 500

📧 [email protected]

🌐 tessgroup.co.uk