Real Feedback. Real Impact. Real Results.
Testimonials gathered by an independent government assessor during our matrix Standard accreditation — alongside reviews from 680+ employers and learners on Google and Trustpilot.
4.9/5Google Rating
4.9/5Trustpilot
97%Employer Satisfaction
GoodOfsted Rating
matrix Standard — Accreditation Review 2025
Assessed by Kathy Leahy • 9 staff, 9 learner, 3 partner interviews
Independently Verified Testimonials
What the Independent Assessor Heard
During our January 2025 matrix Standard accreditation, an independent assessor interviewed employers, learners, and staff. These are the things they said — unedited and unscripted.
"They have done nothing but impress me."
Employer Partner
"They are small enough to care, but big enough to be on it."
Employer Partner
"They understand that apprenticeships are meant to be employer-led."
Employer Partner
"They listened to our needs — they have built a relationship with us."
Employer Partner
"I feel really comfortable speaking with my Skills Coach."
Apprentice Learner
"It's a personalised approach — my coach genuinely wants me to achieve."
Apprentice Learner
"My Skills Coach is fantastic — so supportive."
Apprentice Learner
"I know they are there to provide support whenever I need it."
Apprentice Learner
"It's a family orientated company — you are not a number, you are a person."
TESS Staff Member
"Communication is really open — senior managers are very accessible."
TESS Staff Member
"They practice what they preach — it's refreshing."
TESS Staff Member
"We are learner focussed — we are able to focus on learners' needs."
TESS Staff Member
What the Assessor Concluded
Our January 2025 matrix Standard assessment was conducted by Kathy Leahy, who interviewed 9 staff, 9 learners, and 3 employer partners. The assessment result: Standard Met — with accreditation maintained through January 2028.
The assessor noted that partners were "effusive in their praise" and described the relationship as a genuine partnership where concerns are addressed swiftly.
90%+ retention and 85%+ satisfaction targets confirmed by the 2024 Position Statement
Positive culture with open communication — staff spoke of a strong supportive environment
Personalised learning journeys — each learner receives bespoke IAG and Skills Coach support
Client Case Studies
How We Deliver Impact
We work with organisations of every size — from FTSE 100 companies to local government. Here are some of the partnerships we're most proud of.
Energy
EDF Energy
Upskilling team leaders and senior managers across EDF's UK operations through CMI leadership apprenticeships and bespoke coaching programmes.
CMI Level 5
Coaching L5
Senior Leader L7
Full Case Study Coming Soon
Transport
Transport for London
Delivering leadership and management apprenticeships for TfL supervisors and operational managers to strengthen frontline people capability.
Team Leader L3
Operations Mgr L5
Full Case Study Coming Soon
Media & Publishing
Financial Times
Supporting the FT's digital transformation with AI & Data apprenticeships, embedding practical AI skills across editorial and commercial teams.
AI People Leaders L4
Data Analyst L4
Full Case Study Coming Soon
Beauty & Retail
Clarins
Developing Clarins' retail and regional managers through coaching and leadership apprenticeships, improving team engagement and commercial performance.
CMI Level 3
Coaching L5
Full Case Study Coming Soon
Logistics
DPD & Sunbelt Rentals
Large-scale cohort delivery for operations and logistics managers — building leadership capability across distributed, high-volume teams.
Ops Manager L5
Team Leader L3
Business Admin L3
Full Case Study Coming Soon
Health & Public Sector
NHS Trusts
Partnering with multiple NHS trusts to deliver HR, coaching, and leadership apprenticeships for clinical and non-clinical managers.
CIPD Level 5
CMI Level 5
L&D Practitioner L3
Full Case Study Coming Soon
Want Results Like These?
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